Reference

sultanplay168 Privacy Policy: What We Collect and Why

At sultanplay168, your Privacy Policy sets out exactly what personal data we collect when you open an account, deposit via DANA or QRIS, and contact our support team…

Account Data ProtectedDANA & QRIS Transactions CoveredCookie Controls AvailableData Request Path Clear
sultanplay168 sultanplay168 Privacy Policy: What We Collect and Why
PRIVACY CONTACT

How to Reach Us About Your Data

If you need to request a copy of your data, ask us to correct an error, or raise a concern about how your information is handled…

Live Chat Open the chat widget from any page on sultanplay168.xyz.
Email Support Send your request to the support address listed in your account dashboard.
Account Settings Log in, navigate to Account Settings, and select 'Privacy & Data'.
DATA HANDLING STANDARDS

How sultanplay168 Protects and Manages Your Information

We apply layered security across every data touchpoint — from the moment you enter your phone number at registration through every QRIS deposit and live-table session.

Encryption at Rest

All account credentials and payment references are stored using AES-256 encryption.

Cookie Controls

We use session cookies for login continuity and analytics cookies to measure lobby performance.

Account Security

Phone verification is required before account access is granted.

Data Retention

Active account data is retained while your account remains open.

Who Can Access Your Data

Only authorised sultanplay168 staff with a verified operational need can access your personal records.

Requesting Changes

To correct, update, or delete your personal data, submit a verified request via live chat or the Account Settings privacy…

Common Questions About Our Privacy Policy

These questions cover what Indonesian account holders most often ask about how sultanplay168 handles personal data, payment records, and data rights.

We collect your phone number, device identifiers, and session data at registration. Payment method references — such as your DANA or OVO account alias — are recorded when you make a deposit or withdrawal.

We do not sell your personal data. We share only the minimum necessary with payment processors like QRIS and GoPay to complete transactions, and with service providers bound by confidentiality agreements.

Transaction records tied to bank transfer, virtual account, DANA, OVO, GoPay, and QRIS are retained for the period required under Indonesian financial regulations. Non-financial profile data is deleted within 30 days of account closure.

Log in and go to Account Settings, then select 'Privacy & Data' to download your profile summary. For a full data export, contact support via live chat between 08:00 and 23:00 WIB and mention 'data request'.

Yes. Submit a verified deletion request through live chat or the Account Settings privacy page. We process deletion requests within three business days where local law permits, retaining only the records we are legally required to keep.

We use session cookies to maintain your login and analytics cookies to monitor lobby performance. Cookie preferences can be adjusted at any time from the cookie settings link in the footer of sultanplay168.xyz.

Your existing data remains linked to your account. You must re-verify your new number through our support team before account access is restored. Old phone records are updated in our system once verification is complete.